Today, I spent the better part of the morning getting a bunch of stuff together for a meeting. It was stuff that I don't normally have a hand in, but since we're shorthanded these days, each of us is wearing a multitude of hats. While my ignorance of the subject was frustrating (to me and, I'm sure, to others), I managed to figure out what I was doing and together we were able to put together all necessary information and sent the boss on her merry way.
Then, I set about fixing a document which was lost, then exported into Word from a PDF, which created a boatload of formatting errors. Was it frustrating? You bet. I cursed, more than a few times, the person who lost the original document and the fact that I was the one now saddled with the task of fixing it. I have other work to do--work that I'm sure the boss would consider a higher priority--but this is a priority, too. At one point, someone was on my computer and accidentally closed the document I had already spent an hour reformatting. I wanted to scream. Instead I calmly said, "That's okay. I can find it again with 'recent documents'." Of course, the changes didn't save and I had to start all over again, but what's a girl to do (besides save often).
Late in the day, there was a problem with the boss's computer and I worked with the IT guy to try to fix it. I was on the phone and trying to log in, trying to explain the error, and trying to tell the boss that she'll have to stay off her emails for the night. (ha!)
What really struck me as I was driving home at 8:30pm was this...I was extremely patient today. A lot of what I did today was ridiculously frustrating and unnecessary if someone had just not done this or done that. Yet, I think I kept my usually sharp tongue in check. Also? I know a whole lot more than I think I do. I DO know how to format things. I DO know a little about IT. I should really stop selling myself short. After all, no one else is selling me, short or otherwise.